This short video is worth checking out as the (rather unfortunately named) CIO of McKesson (the people behind the NHS electronic staff record) Randy Spratt, outlines the business benefits that Web 2.0 will bring to a company such as his.
Interesting mention of RFIDs too. For an explanation of RFIDs, including their use as human implants, see Wikipedia's definition at http://en.wikipedia.org/wiki/RFID
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